Job Description

We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!

Responsibilities

Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction
Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
Create records of customer interactions and follow up to ensure all questions have been answered
Interact with the sales lead to maintain and improve service and product knowledge
Ensure customer account information is up-to-date

Qualifications

Excellent active listening, interpersonal, and communication skills
High school diploma, G.E.D. or equivalent
Strong knowledge of customer interface and interaction

About Pest Pros of Michigan, LLC

Our Vision at Pest Pros of Michigan, LLC is to be the BEST.

To be the Best in all we do.
The Best place to work.
The Best in customer service.
The Best stewards in our community.

We love personal and professional development and are looking for candidates who are career-oriented and looking for long-term growth.

We offer several benefits: Health Insurance, Dental, Vision, Retirement Match, Paid Training, Uniforms Provided, and Take-Home vehicles for qualified individuals.